Some Mac users may be experiencing some problems with Write-N-Cite and the newer versions of Word. Some issues that have been reported include citations being inserted without the curlicue (funky) brackets {{}}, other times telling it to create a bibliography results in the text coming out garbled.
The RefWorks folks are working on a fix for this. Until then, one solution is to save your file as a .doc instead of a .docx. It almost always does the trick!
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