RefWorks tends to timeout if you are exporting more than 50 records at a time from PsycInfo on the CSA platform (which we subscribe to here at K-State.) Right now, if you are exporting a lot of records, your best option is to break them into batches of 50 or fewer.
The most reasonable explanation I've heard for the timing out is that PsycInfo includes a list of all of an article's references, thereby creating much larger file sizes than other databases that don't include this information.
Thanks, Sara!
Posted by: Tara B | July 20, 2009 at 03:05 PM