User Testing of an SFX Menu Redesign Bennett Ponsford Digital Services Librarian Texas A&M University Libraries
The existing Services Menu design dated from 2005 - a very traditional out-of-the-box SFX menu. Were unhappy with design and wanted/needed/planned a change. Data showed that 87% of Services Menu use was confined to full text linking. When no full text available, only 30% tried something else - usually ILL.