ALA Midwinter, LLAMA Leadership Development Seminar

Pat Wagner of Pattern Research, Inc. led attendees through a number of exercises to consider how supervisors and administrators treat their staffs. Pat's specialty is conflict management and it was a fascinating afternoon. What is your style? Beyond how you perceive yourself, how does your staff rate you? One quick way to get information is to conduct an anthropological study. How do others react when you walk into a room? What non-verbal cues are you giving? Pat's session ended with an amusing homework assignment, “Stop delegating humanity.”