Internet Librarian 2007
Meredith Farkas and Josh Petrusa, Norwich University
Web 1.0: Democratized access to information
Web 2.0: Democratized participation What is user-generated content?
- Wiki contributions
- Uploading photos
- Contributing to online communities
Why User-Generated Content?
- We don't know everything
- When we allow other people to contribute knowledge, we can all benefit from it
- Insufficient metadata
- Making information objects found online more findable and richer
- Findability and refindability
- finding images on flickr, for instance
- Stories people tell about items are of value
- Interacting with materials creates a more personal connection
- People are already generating their own content
- user created descriptive metadata
- Folksonomy - system of organizing through tagging
- There are many ways to describe items
- Tags help us create collections (i.e. IL2006)
- Lets people make sense of content using their own vocabulary
- Helps people to re-find their own content
- Helps people to discover new content
Why not tags?
- No control
- people can use plural or singular words, use dashes and underscores, etc
- Multiple terms to describe a single concept
- People tag things selfishly (means nothing to you, but means something to me)
- People tag incorrectly
How do we improve tagging? Examples of User-Generated Content
- Picture Australia project
- Western Springs History
- Wordpress blog
- pictures of historical homes in Western Springs, IL
- NCSU - historical photos in flickr
- tons of user-generated metadata
- cool tag clouds
- you can make suggestions and recommendations based on tags and other user-generated content
- BookSpace (from Hennepin County PL)
- public library users engaged in generating content
- also have comments on catalog records
- Penn Tags
- put tags into catalog
- if you're going to get involved in user-generated content, you have to have time to moderate
- Tech issues -- how are we going to make this happen?
- differentiation between user content and institutional content
- Do we support? Do we train?
I'm glad that the presenters brought up some of the issues associated with supporting user-generated content, particularly those related to education/training and support of our users as they generate their own content. The examples were also interesting. Meredith Farkas has the slides, including links to projects, on slideshare.net.